PrimeFlashSword Logo
PrimeFlashSword

Privacy Policy

Last Updated: February 15, 2025

Introduction

PrimeFlashSword respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, process, and safeguard your information when you use our household budgeting platform at primeflashsword.com.

This policy applies to all users accessing our services from the Philippines and internationally. By using our platform, you acknowledge that you have read and understood this privacy policy and consent to our data practices described herein.

Information We Collect

We collect several types of information to provide and improve our budgeting services:

Personal Information

  • Full name and contact details
  • Email address and phone number
  • Billing and payment information
  • Account credentials and preferences

Financial Data

  • Budget categories and amounts
  • Income and expense tracking
  • Financial goals and targets
  • Transaction patterns and habits

Technical Information

  • IP addresses and device identifiers
  • Browser type and operating system
  • Usage patterns and session data
  • Cookie and tracking information

How We Use Your Information

Your personal data helps us deliver personalized budgeting experiences and maintain our service quality. We process your information for these primary purposes:

  • Providing core budgeting and financial tracking functionalities
  • Personalizing your dashboard and financial insights
  • Processing payments and managing your subscription
  • Sending important account updates and security notifications
  • Improving our platform through analytics and user feedback
  • Complying with legal obligations under Philippine data protection laws
  • Preventing fraud and maintaining platform security

We never sell your personal financial data to third parties for marketing purposes. Any data sharing occurs only under strict security protocols with trusted service providers who help us operate our platform.

Data Storage and Security

We employ industry-standard security measures to protect your sensitive financial information. Our data protection framework includes:

  • End-to-end encryption for all financial data transmissions
  • Secure servers with regular security audits and updates
  • Multi-factor authentication options for account access
  • Regular backup procedures to prevent data loss
  • Staff training on data protection and privacy protocols

Your data is stored on secure servers located in reputable data centers that comply with international security standards. We maintain detailed logs of data access and regularly review our security practices to address emerging threats.

Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 and other applicable laws, you have several important rights regarding your personal data:

  • Access: Request copies of your personal data we hold
  • Correction: Ask us to correct inaccurate or incomplete information
  • Deletion: Request removal of your data when no longer needed
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain types of data processing
  • Restriction: Request limits on how we process your information

To exercise any of these rights, contact our Data Protection Officer using the details provided below. We will respond to your request within 30 days and may require identity verification for security purposes.

Third-Party Services

Our platform integrates with carefully selected third-party services to enhance functionality while maintaining your privacy. These partnerships include:

  • Payment processors for secure transaction handling
  • Analytics providers for platform improvement insights
  • Cloud storage services for data backup and recovery
  • Customer support tools for efficient service delivery

All third-party partners are required to maintain strict data protection standards and use your information only for specified purposes. We regularly audit these relationships to ensure compliance with our privacy standards.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Our retention periods vary based on data type:

  • Account information: Retained while your account remains active
  • Financial data: Kept for seven years as required by Philippine financial regulations
  • Transaction records: Maintained for audit and compliance purposes
  • Marketing communications: Stored until you unsubscribe

When retention periods expire, we securely delete or anonymize your data to prevent unauthorized access or recovery.

International Data Transfers

While we primarily store data within secure facilities, some processing may occur internationally through our trusted service providers. Any international transfers are protected by:

  • Standard contractual clauses approved by data protection authorities
  • Adequacy decisions ensuring equivalent protection levels
  • Additional safeguards specific to sensitive financial data

We ensure all international data transfers comply with Philippine data protection requirements and maintain your information's security regardless of processing location.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we will:

  • Notify you via email at least 30 days before changes take effect
  • Display prominent notices on our platform
  • Update the "Last Updated" date at the top of this policy
  • Provide clear explanations of material changes

Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Information

For privacy-related questions, concerns, or to exercise your data rights, please contact us:

Address: 14-A Hon. Benito Soliven Ave, Greenpark, Cainta, Rizal, Philippines

Phone: +63744233268

Email: [email protected]

Data Protection Officer: [email protected]